Frequently Asked Questions
FAQ - STROVIX
1.Do you ship worldwide?
Yes! We provide Free Worldwide Shipping on all orders.
2. How long does delivery take?
United States: 7–14 business days
Europe & Canada: 7–16 business days
Other International Locations: 10–18 business days (depending on customs)
3. Do I need to pay for shipping?
No. We offer free shipping on every order — no minimum required.
4. Do you provide tracking information?
Yes, once your order is shipped you will receive a confirmation email with your tracking number.
5. Do I have to pay customs fees?
Some countries may charge import taxes or duties. These fees are the customer’s responsibility and are not included in our prices.
6. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways.
7. Can I cancel or change my order after placing it?
Orders can only be modified or cancelled within 12 hours of purchase. After that, we start processing.
8. What is your return policy?
We offer a 30-day return policy for unused products in original packaging. For more details, check our [Refund & Cancellation Policy].
9. What if my order hasn’t arrived yet?
If your order hasn’t arrived within the estimated timeframe, please contact us at strovix626@gmail.com and we’ll assist you.
10. Does Strovix offers and discounts?
Yes! The best way to stay updated on exclusive discounts, limited-time offers, and special promotions is by subscribing to our newsletter via email. Subscribers get early access to drops, VIP-only deals, and insider news before anyone else.